Store Policy

1. Order Acceptance:

   All orders placed on Afalusz are subject to our acceptance. We reserve the right to cancel or refuse any order for reasons including, but not limited to, availability, inaccuracies in product or pricing information, or suspicion of fraudulent activity.

 

 

2. Product Descriptions and Images:

   While we make every effort to ensure accurate product descriptions and images, please note that colors, textures, and dimensions may vary slightly due to screen settings and manufacturing processes.

 

3. Pricing and Payment:

   Prices listed on Afalusz are in [Currency] and are subject to change without prior notice. We accept various payment methods for your convenience. Your payment information is securely processed, and your privacy is important to us.

 

4. Shipping and Delivery:

   For detailed shipping information, please refer to our Shipping Policy() page.

 

5. Return and Exchange:

   Our [Return and Exchange Policy](link) outlines the guidelines for returning or exchanging items. We aim to provide hassle-free returns and exchanges within [X] days of receiving your order.

 

6. Privacy and Data Protection:

   We respect your privacy and are committed to protecting your personal information. Please review our [Privacy Policy](link) for insights into how we collect, use, and secure your data.

 

7. Customer Support:

   Our [Customer Care](link) team is here to assist you with any queries related to our store policies, products, and your shopping experience. Feel free to reach out to us for guidance and assistance.

 

Customer Care Policy:

 

1. Contact Us:

   We value your questions and feedback. Our responsive customer care team is available at [cc@afalusz.com](mailto:cc@afalusz.com). Feel free to reach out for assistance, inquiries, or any concerns you may have.

 

2. Order Assistance:

   Need help with your order? Our customer care team is dedicated to assisting you throughout the entire shopping process – from placing orders to tracking shipments and addressing any concerns.

 

3. Feedback and Reviews:

   We encourage your honest feedback and genuine product reviews. Your insights help us improve and guide other shoppers. When submitting reviews, please adhere to our review guidelines.

 

4. Returns and Exchanges:

   Our dedicated customer care team will guide you through the return and exchange process. If you have questions or encounter any issues, please don't hesitate to contact us at [cc@afalusz.com](mailto:cc@afalusz.com).

 

5. Product Inquiries:

   Whether you have questions about sizing, materials, or styling options, our team is eager to provide the information you need. Email us at [cc@afalusz.com](mailto:cc@afalusz.com) for product-related queries.

 

6. Complaints or Concerns:

   If you experience any problems or have concerns, please inform us. We are dedicated to resolving issues and ensuring your experience with Afalusz is positive.

 

7. Quick Responses:

   Our customer care team aims to respond promptly to your inquiries. While response times may vary, we strive to address your concerns in a timely manner.

 

Feel free to reach out to our dedicated customer care team at [cc@afalusz.com](mailto:cc@afalusz.com) for any further assistance. Your satisfaction is our priority, and we look forward to serving you.